Accessibility Declaration

Declaration of accessibility

The National Theatre undertakes to ensure the accessibility of its website in accordance with the Act of 4 April 2019 on the electronic version of websites and mobile applications of public authorities. The Declaration on accessibility relates to the website of the National Theatre in Warsaw – narodowy.pl. 

Website publication date was: 2014-09-01; the last website update took place on: 2024-12-20. The website of the National Theatre is partially compliant with the Act of 4 April 2019 on the availability of digital websites and mobile applications of regulatory authorities, with the exception of the discrepancies mentioned below:

1. Not all videos have subtitles.

2. Films do not contain a dialogue track with descriptions for the deaf.

3. Audio description (or alternative) for media (recordings): certain audio materials in videos or text descriptions of video materials are missing.

Technology declaration correct as of: 2025-01-21

This statement on the implemented accessibility features of the website of the National Theatre was issued by Tokyo Studio Piotr Gorzkowski, in accordance with the details contained in an accessibility check carried out by Tokyo Studio Piotr Gorzkowski.    

Feedback and contact details

The following person is responsible for considering comments and applications: Rafał Kośka, e-mail: rkoska@narodowy.pl, telephone: 22 69 20 857

Everyone has the right to submit a request to ensure the digital accessibility of a website, mobile application or any of their elements. You can also request that information be made available using an alternative method of access, for example that a digitally inaccessible document be read, that the content of a film without audio description be described, etc. Such a request should include the data of the person making the request, an indication of which website or mobile application it relates to, and the preferred method of contact. If the person making the request reports the need to receive information using an alternative method of access, they should also specify a convenient way of presenting this information.

The public entity should comply with the request immediately, no later than within 7 days of the date of submitting the request. If it is not possible to meet this deadline, the public entity shall immediately inform the person submitting the request as to when it will be possible to comply with the request, and this deadline cannot be longer than 2 months from the date of submitting the request. If ensuring digital accessibility is not possible, the public entity may propose an alternative way of accessing the information.

If the public entity refuses to comply with the request to ensure accessibility or an alternative way of accessing the information, the requesting party may file a complaint regarding the digital accessibility of the website, mobile application or element of the website or mobile application.    

If the procedure indicated above has been exhausted, you can also submit an application to the Commissioner for Human Rights at bip.brpo.gov.pl  

Architectural accessibility

General information

The National Theatre has three stages located in two buildings:

– Bogusławski Hall is located in the main building located at pl. Teatralny 3,

– Jerzy Grzegorzewski Stage at Wierzbowa Street, and the Studio Stage, are housed in the technical building located at ul. Wierzbowa 3 (entrance from ul. Fredry).

The building of the National Theatre, in its current form, was opened in 1997 after a fire in 1985. The Theatre's equipment meets the technical requirements resulting from the regulations in force at that time.

Getting here by public transport

The list of means of public transport is available in the Contact tab on the website: narodowy.pl.

Parking

There are public parking spaces in the immediate vicinity of the Theatre as part of the Warsaw Unguarded Paid Parking Zone. Designated parking spaces for disabled people are located in the car park on Teatralny Square.    

Access to stages

In the auditoriums of all stages, seats for people with limited mobility are readied based on prior notification (detailed information can be found in the Telephone booking, box office, regulations tab on the website narodowy.pl; see the paragraph "Theatre without barriers"). You may enter the theatre with an assistance dog.

Bogusławski Hall

The entrance to the Teatralny Square side of the theatre is located at pavement level, without steps or kerbs. The entrance is through double doors that meet contrast requirements. There is a large space between the entrance door and the door to the box office hall.

A button is installed on the outside of the building to call a Theatre employee who will help open the second part of the door. Anti-panic locks are installed on the inside.

The ticket office is located near the entrance and is equipped with an induction loop. The opening hours of the box office are published in the Contact tab on the website narodowy.pl.

The box office, cloakroom, and passenger lift are located on the entrance level.

Toilets for people with disabilities are located on the 1st and 2nd floors. The toilets on the 1st floor are equipped with features for the disabled. Access is from the entrance level using a lift, without additional stairs. The passenger lift is equipped with buttons with raised pictograms, Braille, and voice messages. Toilets are equipped with alarm buttons with audio and visual information. 

Jerzy Grzegorzewski Stage at Wierzbowa Street

The entrance from Fredry Street is located at pavement level, and leads through double doors, with no steps or kerbs. A button is installed outside the building to call a Theater employee who will help open the second part of the door.

The cloakroom, ticket office, foyer, and toilet for disabled people are located at the entrance level to the building. The ticket office is located near the entrance and is equipped with an induction loop. The opening hours of the ticket office are published in the Contact tab on the website narodowy.pl

The toilet for disabled people is equipped with an alarm button with audio and visual information.

An additional toilet for disabled people is located in the basement, level -1. It is located in the immediate vicinity of the passenger lift.

The entrance to the auditorium is equipped with a platform lift for wheelchairs. The lift is equipped with controls on the platform.

Studio Stage

This stage is located on the 3rd floor of the technical building. The entrance to the building, box office, cloakroom and toilets for disabled people are shared with the Jerzy Grzegorzewski Stage on Wierzbowa Street. The entrance to the audience level is via stairs and a passenger lift. The passenger lift is equipped with buttons with raised pictograms, Braille, and voice announcements.

Additional amenities

The Bogusławski Hall is equipped with a system of electronic hearing aids. These allow people with special hearing needs to listen to the stage perfomance on an individual basis. Headphones for individual listening can be borrowed from the audience service staff (detailed information can be found in the Telephone booking, box offices, regulations tab on the narodowy.pl website; see the paragraph "Theatre without barriers"). Additionally, on the 4th floor, in close proximity to the foyer by the Bogusławski Hall, there is a quiet room. Access to the room requires contacting a member of the audience service staff.